North Shore Centers Earn 2025 AHCA/NCAL Bronze National Quality Awards
Eleven North Shore Health centers have been recognized as 2025 recipients of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care.
- Florence Health Services – Florence, Wisconsin
- Sheboygan Health Services – Sheboygan, Wisconsin
- Tomahawk Health Services – Tomahawk, Wisconsin
- Monroe Health Services – Monroe, Wisconsin
- Rib Lake Health Services – Rib Lake, Wisconsin
- Riverview Health Services – Tomahawk, Wisconsin
- Court Manor Health Services – Ashland, Wisconsin
- Hayward Health Services – Hayward, Wisconsin
- Willowdale Health Services – New Holstein, Wisconsin
- Menominee Health Services – Menominee, Michigan
- Cedarburg Health Services – Cedarburg, Wisconsin
This distinction is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The Program honors providers across the nation that have demonstrated their dedication to enhancing the quality of care for our nation’s elders and individuals with disabilities.
“North Shore Health is incredibly proud of our centers for earning the 2025 Bronze – Commitment to Quality Award,” said Tina Belongia, Chief Clinical Officer for North Shore Health. “This honor demonstrates our centers’ commitment to continuous improvement in quality care. Thank you to our staff members and leaders for making this achievement possible. Your compassion, hard work, and expertise played an instrumental role.”
The AHCA/NCAL National Quality Award Program is a rigorous three-level process reviewed and evaluated by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance over time to improve the quality of life and care of long term care residents.
Providers begin the quality improvement journey at the Bronze level, where they develop an organizational profile detailing among other elements their vision, mission, key customers, and key strengths and challenges. Bronze applicants must demonstrate the use of a performance improvement system. Trained examiners review each application to determine if a center has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality award, these North Shore centers may now move forward to the Silver – Achievement in Quality award criteria.
“Receiving this award marks the beginning of an exciting journey towards excellence,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “Congratulations to North Shore Health for this significant achievement. I encourage you to take some time to celebrate and continue striving for higher levels of quality and performance.”
The National Quality Awards will be presented during Delivering Solutions 25, the AHCA/NCAL Convention & Expo, October 19-22, 2025, in Las Vegas, Nevada.
