Willowdale Health Services

Willowdale Health Services Logo

Our Story

Willowdale Health Services is a proud member of the New Holstein, Wisconsin community. We have served the residents in this area since 1971. Nestled in the beautiful countryside, our center offers our residents the comforts of home, with family to care for them. We are proud to serve Veterans and retired farmers who have given so much for the country and the community they love.

We have been active members of the New Holstein Chamber of Commerce as well as the New Holstein Kiwanis Club and the New Holstein Optimist Club.

In 2019 we were awarded a 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). This award recognizes our commitment to the pursuit of quality and our focus on developing systems and protocols that meet our residents’ needs and provide consistent quality care.

Experience why Willowdale Health Services is The Right Choice for you or your loved one.

How We're Rated

Facility Rating by CMS
2021 Resident Survey - Would Recommend to Others



  • At least one Physician, Nurse Practitioner, or Physician Assistant in the facility 3 or more days/week 
  • In house Lab testing capabilities 
  • In house X-rays 
  • In house EKG 
  • Bladder Ultrasound 
  • Swallow Studies 
  • Licensed Social Worker 
  • Occupational Therapy 
  • Physical Therapy 
  • Speech Therapy 
  • Daily Weights** 
  • Glucose monitoring** 
  • Nebulizer Treatments** 
  • Incentive spirometry** 
  • Wound Care 
  • IV Fluids (initiation and maintenance) 
  • IV Antibiotics 
  • IV Meds 
  • PICC Management 
  • Isolation for infection control 
  • Tracheostomy Management 
  • Automatic Defibrillator 
  • Full Pharmacy Services 
  • Emergency Kit 
  • Comprehensive Dining 
  • Activity Services 
  • Discharge Planning

*some in house services may be telehealth services
**services must be supported by physician orders 

Managed Care Partners

We know determining proper insurance coverage can be a burden. Our team is here to speak with you about any questions you or your loved one may have as you continue the healthcare journey. We accept the following plans.*

  • Aetna
  • Anthem
  • Arise Health Plan
  • Childrens Community Health Plan
  • Cigna Healthcare of Wisconsin
  • Common Ground Health Care
  • Community Care, Inc.
  • Corvel Corporation
  • Exceedent
  • Group Health of Eau Claire
  • Health Partners Inc / Robin Health
  • Health Payment Systems
  • Health Tradition
  • Humana
  • iCare
  • Managed Health Services
  • Molina WI
  • Network Health Plan
  • The Alliance
  • TriCare
  • Trilogy
  • United Healthcare
  • WEA Trust
  • WPS
  • VA Community Care Network

Our center may be able to accept additional managed care plans. Call (414) 581-0169 to speak with a member of our team.


"They have gone out of their way at Willowdale to help me with everything. The food is excellent, staff is wonderful, and the therapy is great. I don't know what I would have done if I wouldn't have gone to Willowdale!"

"I worked at Willowdale as a Registered Nurse 5 years ago so I was familiar with the center. I was able to experience the other side of care when I needed rehab placement. The care was excellent! The therapy was very well done. The therapists were knowledgeable and helped me get back home safely.”

– Deb Rollman

"I have always heard of the positive rehabilitation results at Willowdale and when I had a short rehab stay after back surgery it was proven. The staff is very friendly and knowledgeable and a great part of the healing process. Being a chiropractor, I can successfully heal my patients only so far. Willowdale provides a continuum of care beyond the services that I can provide if needed. They are a “gem” within the New Holstein community.”

– Dr. Chuck Raether

Caring Connections

We are committed to customer and employee satisfaction.
Caring Connections is how our residents, their loved ones, and our staff can tell us about their experience. Share a concern you may have or give a staff member kudos of the care they give.

Call, email or log in anytime. Our helpline is answered 24 hours a day, 365 days a year.

Phone: 833-480-0050 (si habla espanol, marque 800-216-1288)

Email: caringconnections@nshorehc.com

Web: www.lighthouse-services.com/nshorehc

Join our team and receive FREE training and testing to be a CNA through the WisCaregiver Careers program while you work.
It’s the start to a great career in making a difference every day.

To get started, browse our currently available nurse aide trainee opportunities.

If our center does not currently have an opportunity listed please contact Recruitment@nshorehc.com for further assistance.

Start Making a Difference Today

Trust, engagement, competence, respect, and passion – these are the values under which we operate every day. Our dedicated team of professionals strives to deliver quality care to our residents and their families and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment, and having opportunities to grow in your career, our center is The Right Choice for you. We offer a benefits package designed to meet the diverse needs of our employees. Click Find Your Career to view our job openings at this center or others in the North Shore Healthcare family.

Request Information

"*" indicates required fields

Select the name of the center for which your requesting information.
Please enter a number from 414 to 414.
This field is for validation purposes and should be left unchanged.

Contact Information

1610 Hoover St. New Holstein, WI 53061


(920) 898-5664

Referral Fax

(833) 702-5102