Mercy Health Services

Our Story

Mercy Health Services was established in 1984 and is nestled in the Burnham Heights neighborhood conveniently located near Aurora St. Luke’s Medical Center, Ascension St. Francis Hospital, Milwaukee VA Medical Center, Aurora West Allis Medical Center, and Ascension Columbia St Mary’s Hospital in Milwaukee, Wisconsin.

Mercy’s small size helps distinguish itself from other skilled nursing facilities in the area. With our small size, we can develop strong relationships with our residents and their families.

We recently were awarded a 2020 Silver – Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. This award recognizes our commitment to the pursuit of quality and our focus on developing systems and protocols that meet our residents’ needs and provide consistent quality care.

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How We're Rated

Resident Survey - Quality of Nursing Care

Services

At least one Physician, Nurse Practitioner, or Physician Assistant in the facility 5 or more days/week
In house Lab testing capabilities
In house X-rays
In house EKG
Bladder Ultrasound
Venous Doppler
Swallow Studies
Psychiatric in house consultations*
Occupational Therapy
Physical Therapy
Respiratory Therapy
Speech Therapy
Daily Weights**
Glucose monitoring**
Nebulizer Treatments**
Incentive spirometry**
Wound Care
Wound Certified Nurse
IV Fluids (initiation and maintenance)
IV Antibiotics
IV Meds
PICC Management
Isolation for infection control
Dialysis/Transportation
Automatic Defibrillator
Full Pharmacy Services
Emergency Kit
Comprehensive Dining
Activity Services
Discharge Planning

*some in house services may be telehealth services
**services must be supported by physician orders

Testimonials

"I would like to recognize the entire staff at Mercy. This staff has shown me and my family there is a place to go where the staff is outstanding in the care for the patient and their entire family. They go above and beyond their jobs when it comes to the care of their patients and family in every aspect. I cannot thank them enough.”

- Delores

"When I first came here I couldn’t even lift my feet. After receiving physical and occupational therapy, I am now on my way home walking! I received very good care here from the staff and volunteers.”

- Esther Matheson

"I felt that the facility did treat its residents and staff with kindness and respect. The amount of residents to staff is the best I have ever seen. They areJohn Vitrano small, but the management really cared about the facility."

- John Vitrano

Start Making a Difference Today

Trust, engagement, competence, respect, and passion – these are the values under which we operate every day. Our dedicated team of professionals strives to deliver quality care to our residents and their families and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment, and having opportunities to grow in your career, our center is The Right Choice for you. We offer a benefits package designed to meet the diverse needs of our employees. Click Find Your Career to view our job openings at this center or others in the North Shore Healthcare family.

We are committed to keeping our residents connected with their loved ones. Whether it’s through a virtual visit, window visit, or outdoor visit where permitted, we are here for you. Call our center for more details on how to connect.

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Contact Information

2727 W Mitchell St. Milwaukee, WI 53215

Fax

(414) 383-3866

Phone

(414) 383-3699

Referral Fax

(833) 254-2628

Mercy@nshorehc.com

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