Birch Hill Health Services

Birch Hill

Our Story

Welcome to Birch Hill Health Services, where our team is committed to providing quality care. We pride ourselves on being the cornerstone of healthcare in the communities we serve.

In addition to 24/7 admission and care plans designed to serve each of our residents’ individual needs, our center offers a comfortable environment featuring a large recreation area for friends and family, on-site beauty salon, and a private chapel.

Still Waters at Birch Hill supports our residents with dementia or memory care needs. Our team uses a thoughtful approach to dementia care, relating the program to each person’s life experiences, interests, abilities and current strengths. Our goal is to value the resident, treating them as individuals, seeing the world from their perspective and providing an enriched social environment.

To ensure your healthcare needs are met, we encourage you to visit our sister centers in Shawano as well for more information on the services they offer:

Evergreen Health Services

Shawano Health Services

How We're Rated

Facility Rating by CMS
2021 Resident Survey - Overall Quality of Service



  • At least one Physician, Nurse Practitioner, or Physician Assistant in the facility 3 or more days/week
  • In house Lab testing capabilities*
  • In house X-rays
  • Bladder Ultrasound
  • Swallow Studies
  • Psychiatric in house consultations*
  • Cardiology in house consultations*
  • Pulmonary in house consultations*
  • Licensed Social Worker
  • Occupational Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Speech Therapy
  • Daily Weights**
  • Glucose monitoring**
  • Nebulizer Treatments**
  • Incentive spirometry**
  • IV Fluids (initiation and maintenance)
  • IV Antibiotics
  • IV Meds
  • PICC Management
  • Total Parenteral Nutrition (TPN)
  • Isolation for infection control
  • Tracheostomy Management
  • Dialysis/Transportation
  • ACLS capability
  • Automatic Defibrillator
  • Pacemaker Checks
  • Outpatient Therapy
  • Wound Doctor Visits Weekly
  • Full Pharmacy Services
  • Emergency Kit
  • Comprehensive Dining
  • Activity Services
  • Discharge Planning

*some in house services may be telehealth services
**services must be supported by physician orders 

Managed Care Partners

We know determining proper insurance coverage can be a burden. Our team is here to speak with you about any questions you or your loved one may have as you continue the healthcare journey.

  • Aetna
  • Arise Health Plan
  • Cigna of Wisconsin
  • Community Care, Inc.
  • Humana
  • iCare
  • Managed Health Services
  • Network Health Plan
  • Prevea
  • Security Health Plan
  • TriCare
  • WPS

Our center may be able to accept additional insurance providers. Call (414) 248-2541 to speak with a member of our team to confirm your coverage.


“The therapy was good and I really appreciated the staff. I'm glad to be going home so I can spend more time with my family, but if I ever need therapy again, I will come back to Birch Hill."

- Joyce

"Birch Hill has a great team of caregivers in a relaxed atmosphere. The center is clean and beautiful, a terrific place to be when you can’t be at home. The staff provides very good service, having fun while meeting the needs of the people that come to us."

- Sandi Schneider

"The people are all so nice and I made a lot of friends during my stay there. If you ever need therapy, Birch Hill is the place to go."

- Sherry McCowan

Caring Connections

We are committed to customer and employee satisfaction.
Caring Connections is how our residents, their loved ones, and our staff can tell us about their experience. Share a concern you may have or give a staff member kudos of the care they give.

Call, email or log in anytime. Our helpline is answered 24 hours a day, 365 days a year.

Phone: 833-480-0050 (si habla espanol, marque 800-216-1288)



Join our team and receive FREE training and testing to be a CNA through the WisCaregiver Careers program while you work.
It’s the start to a great career in making a difference every day.

To get started, browse our currently available nurse aide trainee opportunities.

If our center does not currently have an opportunity listed please contact for further assistance.

Start Making a Difference Today

Trust, engagement, competence, respect, and passion – these are the values under which we operate every day. Our dedicated team of professionals strives to deliver quality care to our residents and their families and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment, and having opportunities to grow in your career, our center is The Right Choice for you. We offer a benefits package designed to meet the diverse needs of our employees. Click Find Your Career to view our job openings at this center or others in the North Shore Healthcare family.

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Contact Information

1475 Birch Hill Ln. Shawano, WI 54166


(715) 524-5896

Referral Fax

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